Frequently Asked Questions

General Questions

Does it matter which method of cleaning is used?

Yes, the method of cleaning used on your carpet has a great deal to do with how clean your carpet gets, how healthy your carpet is for your family and how long your carpet ultimately lasts.

What methods do you use for your carpet cleaning?

The more effective way of cleaning carpets is the hot water extraction (or deep steam carpet cleaning) method. Here, high pressure is used to force hot water cleaning solution into your carpet. Then, this solution is sucked back out, effectively pulling dirt and pollutants from your carpet. The main reason the deep steam carpet cleaning method works better is that the water is heated to a high temperature that easily breaks up the dirt, pollens, pollutants and bacteria in your carpet. The next step involves using high powered suction to draw or extract this grime from every part of your carpet. Hot water extraction performed by trained technicians with a truck mounted unit offers a deep cleaning and is like a massage for your carpet. At Aberdeen Deep Steam Carpet Cleaning, we use truck mounted extraction for our carpet cleaning services, except in the rare instances when only a portable unit can be used. Click here to learn about our carpet cleaning process.

Couldn't I do just as good a job with one of those do-it-yourself rental machines?

No! Rental machines don’t get the water hot enough to truly get your carpets deeply cleaned and they don’t have the suction power to remove the dirt and grime fully from your carpet. A rental machine costs roughly $300. We spent nearly $40,000 on a professional truck mount unit. Which of these systems do you think does a better job?

All carpet cleaning companies are basically the same, so shouldn't I just go with the lowest price?

No! Too-good-to-be-true low prices are often the doorway to a bad experience when it comes to carpet cleaning. Often these low prices are used as bait and once these companies have gained entrance to your home, you may find that the price they ad-vertised isn’t for a complete and thorough cleaning or, that worse yet, they begin pressuring you into spending more money for extra services that you really don’t want. Has this happened to you or someone you know? At Aberdeen Deep Steam Carpet Cleaning, we have built a reputation and pride ourselves on providing high quality deep steam carpet cleaning for a fair price.

What goes into the price you pay for your carpet cleaning?

Most reputable firms price their services by the square foot of carpet. There are a few criteria that go into determining the price you’ll have to pay for getting a carpet cleaning service. The first one is the type of carpet material you have. Some types are tougher to clean than others and will cost a bit more. The second is how dirty the carpet is, to begin with. Carpets that have not been cleaned in a long time are harder and usually take longer to clean than carpets that have been well maintained with regular cleanings. Finally, the amount of furniture that needs to be moved will also be a determinant of carpet cleaning pricing.

At Aberdeen Deep Steam Carpet Cleaning, we will be more than happy to provide you with a FREE detailed carpet inspection and exact price quote for the services you need. We will fully explain all your options so that you understand completely what is going to be done, how it’s going to be done and how much it will cost.

How often should I have my carpets cleaned?

Carpet cleaning on a regular basis will serve to make your carpeting last longer and your home to be healthier. Why? Firstly, dirt and grime are destructive to carpets. They are abrasive and every time you walk on your carpet, you grind this dirt into your carpets fibers. This grinding causes carpeting to wear out much faster than it should. Second, your carpet is like a very big settlement for all the dust, dirt, aller-gens, bacteria and grime that find their way into your home. These pollutants can be harmful to your health as well as that of your family and can cause serious health problems such as asthma, rhinitis and eczema.

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